City of London Academies IT Services

Key(s) - must be pressed together Action Performed F11 Make full-screen CTRL + A Select Everything CTRL + C Copy highlighted...

Please first check that you are fully connected to your home WiFi or tethered to your mobile phone (and that the phone has enough signal to work). ...

It’s possible your laptop has got stuck when trying to lock or unlock itself - hold the power button on your laptop button down for around 30 seconds to for...

If you know the connection works with a cable directly from your laptop to what you’re connecting to, but it doesn’t work when going through your dock, it’s...

Double-check that the printer you’re sending it to is the right printer for the site you’re on - If you’re trying to print while on the main site, use Staff...